If an item becomes sold out or on back-order, you will be notified and given the option to wait for the item to come back in stock, or change colors if applicable or to receive an immediate full refund. Items sold as pre-orders are subject to supplier release dates and are subject to change. The digital images we display have the most accurate color possible. However, due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen.
Returns are accepted up to 30 days after item is received. Please contact us to start the return process for you. We inspect all returned items and return partial refund for opened or used products.
We ship to the lower 48 states only, however in rare occasions we can deliver to international countries, US Territories, Alaska. Hawaii, Puerto Rico, ask before buying. No PO Boxes, only certain items can be deliver to an APO address. Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered. At the time we don't combine shipping or offer local pickup. Estimated shipping times are only estimates, most items require 1-3 business days for processing and additional 2-7 business days to arrive. We do not take requests for faster delivery options at the moment. Shipments may also be delayed due to natural disasters and holidays. Freight items take much longer to arrive and will be noted in the item description. We only ship to confirmed PayPal addresses, please make sure you have a current shipping address in your PayPal account. Once an order has been placed it may difficult to modify the address or cancel the order by carrier policy.
Purchasing & Delivery
Before You Buy
We ship to the lower 48 states only for FREE!!!, however in rare occasions we can ship to US Territories, Alaska, Hawaii and Puerto Rico for free, except freight items, you will need to contact us before making a order. At the moment we don't combine shipments or offer local pickup. All items come from different warehouses. We ship worldwide! This info is for international customers ONLY: Some items eBay will not charge you the correct shipping amount so send us your full address to give you a accurate shipping quote. We take requests for faster delivery options at the moment in some items, please ask before buying. Shipments may also be delayed due to natural disasters and holidays. We only ship to confirmed PayPal addresses, please make sure you have a current shipping address in your PayPal account. Once an order has been placed it may difficult to modify the address or cancel the order by carrier policy. Some items can't be delivered to PO Boxes like Furniture. Only certain items can be deliver to an APO address. Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered. item will be shipped using Threshold delivery. Most big and heavy items will be delivered to your door or the nearest ground-level entrance of your residence. Signature may be required upon delivery. Estimated shipping times are only estimates, most items require 1-3 business days for processing and additional 2-7 business days to arrive.
Always free shipping
We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. The information in the listing details is the most accurate information from the listing, the title is ONLY for keywords not to describe. By buying the item we assume you have read the terms and conditions of this listing and agree with all information in the listing. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.Returns are accepted up to 30 days after item is received. Please contact us to start the return process for you. Please, DO NOT open a case or a return request with eBay this will cripple and disrupt or selling privileges with eBay, please contact US FIRST using the email or eBay console or selecting contact seller in your item options. We thank you so much for doing that. We inspect all returned items and return partial refund for opened or used items if applicable. Remember you are responsible for the item since the item is delivered at the address location until is returned and delivered in the address we provided to you. Some electronic items or toys have up to 90 days warranty (See warranty below). We accept returns on jewelry and watches within our standard 30-day Return Policy. We will only accept items in new, unworn, and unaltered (including sizing) condition. We thoroughly inspect all jewelry and watch items before your refund is issued. Other electronics policy: Return DOA (Dead on Arrival) Item: Any items, dead on arrival (incorrect usage excluded) within 3 days after delivery or 30 days after shipment (Brazil and Russia are 40 days after shipment) if the delivery date is not traceable (The order shipment date and order notification are provided to you by email). In this case, please provide us with proof as below: * The photos of original Wilc@r package with front and back sides; * The photos or video of the defective item(s); * The photos, video or screenshot showing the malfunction of the defective item(s). In a DOA Situation: a reimbursement for return each parcel shipping fees is available, provided that: * The return shipping fee is less than 60% of the defective item(s) value, and also less than $40 (USD), we will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact us to further confirm it. Note: If your item is dead on arrival and the package takes longer (more than 30 days) to reach you, please contact us and offer the available proof of the delivery date within 5 days, we will then process for you according to the policy. Return Defective Item: We will try our best to make sure the items shipped to our customers are in the best condition. If your item (only for items not included in other Special Warranty terms in the item description and excluding physical damage or incorrect use) turns out to be defective: First, please provide us with proof as below: * Photos of the front and back of the packaging envelope or box; * Partial shipment slips (if applicable); * Photo, video, screenshot, or description of the defective item; * Photo, video, screenshot, or description of the defect or defective area. Within 90 days (from the date of shipment): Policy: Upon being returned, the defective item will be refunded or replaced for free. Return shipping fee reimbursement is 35% of the item's price up to a maximum of $40. Details: If the items malfunctions (except for reasons caused by incorrect usage and accidental or intentional damage) within 90 days after shipment (The order shipment date and order notification are provided to you by email) the customer may mail the items back to us. Once we receive and approve the return a Full refund or replacement will be offered and a shipping cost reimbursement will be issued when you provide us a receipt of the shipping charges you paid to send it back to us. (available tracking number or a screenshot of shipping receipt). 90 days note: The return shipping fee should be less than 35% of the defective item(s) value, and also less than $40(USD). We will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our customer service department for further confirmation. After 90 days and within 180 days from shipment: Policy: Upon being returned, the defective item (if repairable) will be forwarded to the factory for repair. The shipping cost both ways will be covered by the customer. Details: Should the item become defective after 90 days from shipment, customers will still be allowed to send the unit back to us. We will help by forwarding the item (if repairable) to the manufacturer for repair or replacement. Until the item arrives at our warehouse, the shipping cost both ways have to be covered by the customer. Any cost incurred during the process will be at customer's expense as well. We will notify you via email of any expected repair costs. After 180 days from shipment: Policy: Refund or replacement for any item will be rejected after the 180 day period has expired. All customers should contact us before returning any item(s). Return Incorrect Item Received : If the item you received is completely different from the one you ordered, please contact us via our Customer Service and provide us picture proof of the error. After receiving the incorrect item, please provide us with proof as below: * The photos or video of the incorrect item(s) * The photos, video or screenshot showing the incorrect item(s) Because different batches of the items are supplied, the item logo or packaging you received may vary from the one displayed on our website. If all the functions and appearance of the item prove to be correct, please understand that this case will not be included in this policy. If return is necessary, replacement plus shipping cost reimbursement will be issued to you once you send us a return shipping receipt showing how much you paid to return it. Please be sure that the incorrect item you return is in the original package and the merchandise is in the same condition you received it in. Return Unsatisfactory items: If you are not happy for any reason with your purchase, then just return it within 3 days of receipt for an exchange or full refund minus the shipping charges incurred by us. If the return is not a result of our error, customers will be required to cover shipping cost both ways. Please make sure the item you send back to us is in the original packaging, and the merchandise is in the same condition as when you received it.
We accept payment by: Paypal, PayPal Credit, Swipe, Apple Pay and Major Credit cards.